Manually completing subject access request requests in healthcare is a costly, time-consuming process that is prone to error. Inadvertently overlooking or missing a key part of the patient record could potentially violate regulations regarding the transfer for protected health information (PHI), resulting in steep penalties.
Hyland content services not only ensure HIPAA compliance, but increase how quickly and accurately Medical Records Management departments fulfil ROI requests.
Improve the subject access request workflow process
By establishing a secure, efficient and accurate ROI process, Hyland solutions:
- Log, track and verify records requests
- Ensure medical records are complete and releases only authorised information
- Provide a complete audit trail of all interactions, with reports of what, when and to whom a release was provided
- Offer multiple methods of delivery, including print, export to CD/DVD and encryption
- Automatically create fulfilment letters and invoices
With these ROI process improvements, your healthcare organisation’s Medical Records Management department can transform this process from a labour-intensive cost centre to a streamlined profit centre.
Learn more about other solutions for health information management.