When your customers encounter a loss, they put their trust in you to provide the best-possible service in the fastest time possible.
OnBase OnSite is a claims collaboration platform that help insurance organizations remotely document, inspect, and review claims in real time or asynchronously.
Our mobile solutions support a variety of workflows from customer collaboration and self-service to professional onsite loss inspection.
Deliver superior customer service right from FNOL, by providing insurance field staff, contractors or customers the ability to collaborate with claims adjusters, customer support representatives or underwriters in real time, allowing them to record live video, voice and photos of the inspection site.
They can then upload those photos, videos and other documents related to the inspection to the solution’s web portal, giving adjusters instant access to that information.
Download this webinar to see how it works >>