Public assistance agencies are facing increasing caseloads, but time-consuming paper-based processes can make it difficult for staff to quickly and efficiently manage and process applications for benefits.
Hyland’s content services platform can help. By leveraging the platform’s comprehensive suite of capabilities, public assistance agencies can speed application reviews and approvals with the ability to:
- Reduce paper-based processes and manual data entry
- Manage files electronically for straight-through processing
- Simplify and streamline constituent communications and correspondence
- Enable citizens to submit information via their preferred method
Give your caseworkers the tools they need to enhance productivity and deliver benefits to constituents in their time of need.Download the public assistance solution overview to learn more today.