Customer success profiles

A more complete, multimedia understanding of how customers around the world use Hyland's thoughtfully-designed technology

Hyland solutions enable thousands of organizations to deliver better experiences to the people they serve.

Hear how we've improved operations and customer experiences at real organizations: 

Noridian Healthcare Solutions

Using OnBase Workflow, Noridian ensures customers receive timely and consistent responses.

The Royal Marsden Hospital

This leading global cancer hospital is increasing clinical and administrative efficiencies by enabling a complete digital patient record.

Priority Health

This Michigan-based health insurer is leveraging the OnBase information management platform to streamline member onboarding processes and improve customer service levels.

Rush University System for Health

Rush University System for Health is streamlining medical image access, integration and collaboration with a cloud-based enterprise imaging strategy.

Alliant Credit Union

Explore how Alliant Credit Union, one of the top ten largest US credit unions, increased efficiencies enterprise-wide

Civista Bank

Here's how Civista Bank digitized its processes, enables continuous improvements to capabilities and customer service with Hyland

Coke One North America (CONA)

Facing rapid growth, CONA reliably scales SAP-backed processes; from 5 million documents per year to 5 million per month


A true technology partnership accelerates SAIF’s digital agility, transforming business processes across the organization

Liverpool Heart and Chest Hospital NHS Foundation Trust

Learn how OnBase gives LHCH a platform to meet the NHS’s mandate for paper-free referrals.

The MetroHealth System

Learn how MetroHealth eliminated paper enterprise-wide to improve information access, efficiency and operations

Sentara Healthcare

Healthcare gains 83% faster paper conversion for EMR use

Mater Misericordiae Ltd

As Mater’s single enterprise content management system across the enterprise, OnBase serves as an official, legal record. With multiple document imports from third-party systems, images are now stored in OnBase and linked to the clinical portal.

UNC Health Care

By integrating enterprise imaging with its EMR, UNC Health Care eliminated PACS, facilitated image exchange and created a true longitudinal patient imaging record

Heinen’s Grocery Store

Heinen’s got “out of the server management business” when it migrated to the Hyland Cloud. Now the grocer focuses on serving its customers and associates – and never about storage or purchasing new servers.

Discovery Benefits

See how insurer Discovery Benefits used Hyland solutions to drive process improvements that lef to extraordinary growth